You Can't Manage What You Don't Measure™

communication - Fortis QuayOrganizations today, no matter how aggressive with their defensible deletion policies, are living in a veritable digital graveyard. This fact is driving the defensible deletion and a technology revamp in order to take central control of the ever-growing amount of information both being produced and received. This means drawing a line in the sand, creating new policies, implementing new technology, and then measuring compliance. Measuring technical compliance is the easy part; ensuring all employees that deal in information are trained on best practices is the bigger challenge. Moreover, this training effort will reduce the amount of unnecessary information created within the organization, hence reducing risk and cost.

Employees play the largest role in email etiquette and communication compliance. Due to the disparate amount of data sources in an organization and the unstructured nature of many of them, employee understanding and cooperation are necessary. While each organization may have different technology, email systems/policies, and resources, there are some key requirements that can be learned and abided by to reduce the risk of creating unnecessary information. For more detailed training, contact us in order to learn about our custom training modules.

This Quay eLearning Module™ will not only educate employees regarding the best practices for email communication, it will measure and address this level of understanding. Organizations looking to reduce risk of non-compliance and embrace employee participation in the management of data are well suited for this module. The reporting functionality within the module will also afford a level of transparency and allow the organization to further refine their policies, technology, and training as needed with empirical data.

Other benefits of the reporting functionality include a reduction in insurance premiums, which Fortis Quay, Inc. will manage and submit on your organization's behalf in order to demonstrate compliance training. In the event an organization needs expert testimony with regard to the compliance training they have selected and completed, Fortis Quay can also provide this service. Finally, the information delivered to an organization by Fortis Quay, Inc. from the reporting and accompanying analysis will inform larger strategy, purchasing, policy, workflow, and compliance decisions while decreasing information governance risk.

Legal Hold Demo

Ensure that employees understand their obligations for legal hold and reduce risk for the organization


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eDiscovery Best Practices

This module is an indispensable tool for organizations that want to reduce the costs and risks associated with litigation.


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Definition: Fortis Quay

Fortis Quay/ fȯr-təs kē / 

: Your safe harbor from the digital storm

: Measureable results for better information management

: Best practices for eRisk reduction and defensible eDiscovery

: Remember, You Can’t Manage What You Don’t Measure™