There is no turning back from social media usage. The primary challenge in managing social media is that many platforms exist outside of organization's firewalls in the cloud, leaving organizations somewhat helpless without the aide of technology to collect and monitor exchanges among employees, one another, and consumers. Organizations without properly constructed, implemented, and communicated policies are at an even greater disadvantage in managing the proliferation of social media content. The primary vehicle an organization can use to manage social media policies and behaviors is training.
This will not only educate employees regarding the best practices for social media usage, it will measure and address this level of understanding. Organizations looking to reduce risk of non-compliance and embrace employee participation in the management of data are well suited for this module. The reporting functionality within the module will also afford a level of transparency and allow the organization to further refine their policies, technology, and training as needed with empirical data.
Another benefit of the reporting functionality is a reduction in insurance premiums, which Fortis Quay, Inc. will manage and submit on your organization's behalf in order to demonstrate compliance training. In the event an organization needs expert testimony with regard to the compliance training they have selected and completed, Fortis Quay, Inc. can also provide this service. Finally, the information delivered to an organization by Fortis Quay, Inc. from the reporting and accompanying analysis will inform larger strategy, purchasing, policy, workflow, and compliance decisions while decreasing information governance risk.