Organizations today, no matter how aggressive with their defensible deletion policies, are living in a veritable digital graveyard. This fact is driving the defensible deletion and a technology revamp in order to take central control of the ever-growing amount of information both being produced and received. This means drawing a line in the sand, creating new policies, implementing new technology, and then measuring compliance. Measuring technical compliance is the easy part; ensuring all employees that deal in information are trained on best practices is the bigger challenge. Moreover, this training effort will reduce the amount of unnecessary information created within the organization, hence reducing risk and cost.
Employees play the largest role in email etiquette and communication compliance. Due to the disparate amount of data sources in an organization and the unstructured nature of many of them, employee understanding and cooperation are necessary. While each organization may have different technology, email systems/policies, and resources, there are some key requirements that can be learned and abided by to reduce the risk of creating unnecessary information. For more detailed training, contact us in order to learn about our custom training modules.